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How to transition from a Value Proposition to a Service Blueprint

How to transition from a Value Proposition to a Service Blueprint

by Nathan Jacobs | Jun 15, 2021 | Digital strategy, Our work

A hands-on 3-step approach on how to transition from a well-defined value proposition towards a Service Blueprint, making the proposition actionable for the entire organization.   Did you ever wonder why we, consumers, often perceive a brand the same way others...

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