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Service design days 2022

by Justine Hoppenbrouwers | Nov 3, 2022 | Digital strategy, Digital Studio, Service design, User experience

Redefining design for a better future One month ago, I had the opportunity to go to the 7th edition of the Service Design Days in Barcelona. A few hundred creative thinkers, designers, strategists, change-makers, and leaders gathered for this transdisciplinary...
How to transition from a Value Proposition to a Service Blueprint

How to transition from a Value Proposition to a Service Blueprint

by Nathan Jacobs | Jun 15, 2021 | Digital strategy, Our work

A hands-on 3-step approach on how to transition from a well-defined value proposition towards a Service Blueprint, making the proposition actionable for the entire organization.   Did you ever wonder why we, consumers, often perceive a brand the same way others...
Digital transformation & Digital Delivery Model

Digital transformation & Digital Delivery Model

by Thomas Kubski | Mar 30, 2020 | Digital strategy, Digital Studio

Everybody speaks about digital transformation, but only a few companies actually have the relevant structure, operating model, processes, approach, capacity and resources to be able to conceive and implement it successfully and in a timely fashion. We coined the term...

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Digital Delight is an individual initiative of some digital ninjas to share their stories and passion about their work.

The opinions expressed here fully personal to their authors and don’t involve in anyway the liability of their employer.

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