Digital Delight - Page 2 of 2 - The Digital Studio

Why we should all know how to write a good (user) story

When I first started my job, functional analysis was one of my pet peeves. I did it when I had to, but it was not the task I was the most looking forward to. Since then, I was put in a functional analyst position on a project, and it was one of the most insightful experiences of my career.

Bag of a service designer

What’s in the bag of a Service Designer?

I’ve been living the Service Designer life for a couple of years now, and what an experience it has been! Between workshops, meetings, and testing sessions, many tools find the way to my bag.

What is the Digital Studio?

As mentioned in our article on the Digital Delivery Model, not all organizations have the relevant structure, operating model, processes,

How to Accelerate the Beginning of your Project: The Case of the Design Sprint

Have you ever been handed a task that made you ask yourself: “Now what?”. Usually in those moments, time is ticking and you have to come up with a solution, fast.

Digital Studio

Why in 5 years, every business will have a Digital Studio

Should we start doing digital stuff?  If you are only asking this question now as a business, it means you

Digital delivery model scheme

Digital transformation & Digital Delivery Model

Everybody speaks about digital transformation, but only a few companies actually have the relevant structure, operating model, processes, approach, capacity

Welcome to Digital Delight

At a conference about service design a few weeks ago, we were recommended to climb the mountain that was next