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SD in gov conference 2022

SD in gov conference 2022

by Sophie Belaey | Nov 10, 2022 | Design Sprint, Digital trends, Service design, User experience

After our last visit back in 2019, we did not expect that it would take us 3 years to join another edition of the SDinGov Conference, and yet we were there! The 9th edition took place from 28-30 September 2022. SDinGov is an international community event for anyone...

Service design days 2022

by Justine Hoppenbrouwers | Nov 3, 2022 | Digital strategy, Digital Studio, Service design, User experience

Redefining design for a better future One month ago, I had the opportunity to go to the 7th edition of the Service Design Days in Barcelona. A few hundred creative thinkers, designers, strategists, change-makers, and leaders gathered for this transdisciplinary...
Embrace the chaos with Service Design

Embrace the chaos with Service Design

by Sophie Belaey | Jul 20, 2021 | Digital Studio, Service design, User experience

As service designer, you know that chaos is inherent to the designing process. It is part of the job to distill and synthesize it into clarity, safeguarding and evangelizing colleagues and clients along the way.. When bringing clients into brainstorming sessions and...
Better together – How the Digital Studio bridges the gap between Design, Business and Technology

Better together – How the Digital Studio bridges the gap between Design, Business and Technology

by Sophie Belaey | Mar 26, 2021 | Development, Digital Studio, Service design, Visual design

The Rolling Stones’ success comes from each member having a distinctive yet complementary role. Richards is their spiritual leader, Watts the band’s backbone, Wood the mediator, and Jagger is in control of everything he can be – a chief executive in...
The Art of Empathy: How Emotional Intelligence becomes the Key Enabler of Digital Transformation

The Art of Empathy: How Emotional Intelligence becomes the Key Enabler of Digital Transformation

by José Pinto | Apr 22, 2020 | Service design

Every day we see new sectors and interactions that were traditionally physical being modernized into becoming digital. Now we can call a taxi, immediately translate real-time text or travel just by using a mobile app. Lots of industries were disrupted by this digital...
The typical day of a (senior) service designer

The typical day of a (senior) service designer

by Thomas Kubski | Apr 17, 2020 | Digital Studio, Service design

As a service designer, I can be assigned to 2 types of mission in the context of our Digital Studio: “Imagine” work: when we need to transform an idea, or value proposition, into a prototype”Deliver” work: when we steer a squad aimed at...
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Digital Delight is an individual initiative of some digital ninjas to share their stories and passion about their work.

The opinions expressed here fully personal to their authors and don’t involve in anyway the liability of their employer.

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