by Claire Charlier | Apr 2, 2020 | Service design
Let’s have a look at my bag together, and while we’re at it, I will share with you some tips I’ve gathered in the past years as a Service Designer. Markers You will need LOTS of them. As a Service Designer, your job is to encourage your audience to...
by Claire Charlier | Mar 31, 2020 | Design Sprint
A few months ago, I was in that exact position. We had to kick-start a project at a client as soon as possible, with barely no knowledge of the processes and end-users. The challenge felt difficult, and expectations were high. My project manager at the time sat me...