by Claire Charlier | May 18, 2020 | Digital trends
More seriously, this unprecedented crises has turned our world upside down, forcing billions of people into social isolation and reinventing the way they interact with their environment and social circles. Our Digital Studio was not spared during the lockdown, and we...
by Claire Charlier | Apr 3, 2020 | Development, Service design
Functional analysis pushed me out of my comfort zone, and forced me to look at my ideas from a completely new angle. It forced me to dig deeper in the concepts I was suggesting, and taught me to understand the multiple complexities stemming from a functionality that...
by Claire Charlier | Apr 2, 2020 | Service design
Let’s have a look at my bag together, and while we’re at it, I will share with you some tips I’ve gathered in the past years as a Service Designer. Markers You will need LOTS of them. As a Service Designer, your job is to encourage your audience to...
by Claire Charlier | Mar 31, 2020 | Design Sprint
A few months ago, I was in that exact position. We had to kick-start a project at a client as soon as possible, with barely no knowledge of the processes and end-users. The challenge felt difficult, and expectations were high. My project manager at the time sat me...