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How to transition from a Value Proposition to a Service Blueprint

How to transition from a Value Proposition to a Service Blueprint

by Nathan Jacobs | Jun 15, 2021 | Digital strategy, Our work

A hands-on 3-step approach on how to transition from a well-defined value proposition towards a Service Blueprint, making the proposition actionable for the entire organization.   Did you ever wonder why we, consumers, often perceive a brand the same way others...
Creating smart tax services for citizens

Creating smart tax services for citizens

by Claire Charlier | May 4, 2021 | Digital Studio, Our work

The client’s aim was simple but ambitious: creating smart tax services for citizens. More specifically, they wanted to build a brand-new, online platform for citizen tax services. Thanks to our Digital Studio they were able to imagine and then create this smart...
Emotional Design: all we need is love…

Emotional Design: all we need is love…

by Pietro Romanin | Dec 21, 2020 | Our work, User experience, Visual design

This Beatles’ song has never been so true than in recent years, especially in these moments we are living because of COVID-19. In this article, here is my personal feeling about my daily job as a designer: we try to design experiences for humans, we try to do it...
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Digital Delight is an individual initiative of some digital ninjas to share their stories and passion about their work.

The opinions expressed here fully personal to their authors and don’t involve in anyway the liability of their employer.

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