Our Stories
From ideation to realization, we connect innovation with intellectual rigor to drive growth across the entire customer experience. We blend art and science, design and engineering, and use creativity to deliver smarter, more effective solutions to our clients' toughest business problems.
How a frontend developer and a UI designer can work efficiently together in a Digital Studio
Translating the UI designs into an actual application is crucial to the success of a project in the Digital Studio. This requires efficient collaboration between UI designers and frontend developers, which can be done through a couple of tools.
Why we should all know how to write a good (user) story
When I first started my job, functional analysis was one of my pet peeves. I did it when I had to, but it was not the task I was the most looking forward to. Since then, I was put in a functional analyst position on a project, and it was one of the most insightful experiences of my career.
What’s in the bag of a Service Designer?
I've been living the Service Designer life for a couple of years now, and what an experience it has been! Between workshops, meetings, and testing sessions, many tools find the way to my bag.
What is the Digital Studio?
As mentioned in our article on the Digital Delivery Model, not all organizations have the relevant structure, operating model, processes, approach, capacity and resources to be able to conceive and implement disruptive innovation. Therefore, we imagined the concept...
How to Accelerate the Beginning of your Project: The Case of the Design Sprint
A few months ago, I was in that exact position. We had to kick-start a project at a client as soon as possible, with barely no knowledge of the processes and end-users. The challenge felt difficult, and expectations were high. My project manager at the time sat me...
Why in 5 years, every business will have a Digital Studio
Should we start doing digital stuff? If you are only asking this question now as a business, it means you are late. Very late. Where do you want to go as a company? How will you stay relevant in this market? One thing is certain. The technology waves we have...
Digital transformation & Digital Delivery Model
Everybody speaks about digital transformation, but only a few companies actually have the relevant structure, operating model, processes, approach, capacity and resources to be able to conceive and implement it successfully and in a timely fashion. We coined the...
Welcome to Digital Delight
At a conference about service design a few weeks ago, we were recommended to climb the mountain that was next to the conference center after the last session. The four of us climbed that mountain, it was surprisingly steep, and contemplated the landscape at the...