6 weeks to transform ideas into a prototype: inspiration from the “Swiss Machine”
Our approach to materialize innovation by transforming ideas into tangible prototypes is based on a 6-week timeframe. The first time I informed both my colleagues and clients of this promise, they believed it was crazy.
The typical day of a (senior) service designer
To my friends, family and students who wonder what my mysterious job looks like, here’s a first attempt of answer.
What is the Digital Studio?
As mentioned in our article on the Digital Delivery Model, not all organizations have the relevant structure, operating model, processes,
Digital transformation & Digital Delivery Model
Everybody speaks about digital transformation, but only a few companies actually have the relevant structure, operating model, processes, approach, capacity
Welcome to Digital Delight
At a conference about service design a few weeks ago, we were recommended to climb the mountain that was next