by Claire Charlier | Apr 3, 2020 | Development, Service design
Functional analysis pushed me out of my comfort zone, and forced me to look at my ideas from a completely new angle. It forced me to dig deeper in the concepts I was suggesting, and taught me to understand the multiple complexities stemming from a functionality that...
by Claire Charlier | Apr 2, 2020 | Service design
Let’s have a look at my bag together, and while we’re at it, I will share with you some tips I’ve gathered in the past years as a Service Designer. Markers You will need LOTS of them. As a Service Designer, your job is to encourage your audience to...
by Thomas Kubski | Apr 1, 2020 | Digital Studio
As mentioned in our article on the Digital Delivery Model, not all organizations have the relevant structure, operating model, processes, approach, capacity and resources to be able to conceive and implement disruptive innovation. Therefore, we imagined the concept of...
by Claire Charlier | Mar 31, 2020 | Design Sprint
A few months ago, I was in that exact position. We had to kick-start a project at a client as soon as possible, with barely no knowledge of the processes and end-users. The challenge felt difficult, and expectations were high. My project manager at the time sat me...
by Sophie Belaey | Mar 30, 2020 | Digital Studio
Should we start doing digital stuff? If you are only asking this question now as a business, it means you are late. Very late. Where do you want to go as a company? How will you stay relevant in this market? One thing is certain. The technology waves we have...
