by Claire Charlier | Apr 2, 2020 | Service design
Let’s have a look at my bag together, and while we’re at it, I will share with you some tips I’ve gathered in the past years as a Service Designer. Markers You will need LOTS of them. As a Service Designer, your job is to encourage your audience to...
by Claire Charlier | Mar 31, 2020 | Design Sprint
A few months ago, I was in that exact position. We had to kick-start a project at a client as soon as possible, with barely no knowledge of the processes and end-users. The challenge felt difficult, and expectations were high. My project manager at the time sat me...
by Thomas Kubski | Mar 27, 2020 | Digital Studio
At a conference about service design a few weeks ago, we were recommended to climb the mountain that was next to the conference center after the last session. The four of us climbed that mountain, it was surprisingly steep, and contemplated the landscape at the...
