Tag: Service Design
As service designer, you know that chaos is inherent to the designing process. It is part of the job to distill and synthesize it into clarity, safeguarding and evangelizing colleagues and clients along the way..
A hands-on 3-step approach on how to transition from a well-defined value proposition towards a Service Blueprint, making the proposition actionable for the entire organization.
In less than 2 months our Digital Factory team managed to implement a completely new service at its client with
To my friends, family and students who wonder what my mysterious job looks like, here’s a first attempt of answer.
I’ve been living the Service Designer life for a couple of years now, and what an experience it has been! Between workshops, meetings, and testing sessions, many tools find the way to my bag.
Have you ever been handed a task that made you ask yourself: “Now what?”. Usually in those moments, time is ticking and you have to come up with a solution, fast.