Tag: Service Design
In less than 2 months our Digital Factory team managed to implement a completely new service at its client with
To my friends, family and students who wonder what my mysterious job looks like, here’s a first attempt of answer.
I’ve been living the Service Designer life for a couple of years now, and what an experience it has been! Between workshops, meetings, and testing sessions, many tools find the way to my bag.
Have you ever been handed a task that made you ask yourself: “Now what?”. Usually in those moments, time is ticking and you have to come up with a solution, fast.
At a conference about service design a few weeks ago, we were recommended to climb the mountain that was next