by Claire Charlier | Aug 13, 2021 | Digital Studio, Our work
With our agile delivery model, we empower clients to dynamically improve their platforms based on continuous user feedback throughout the lifecycle of the service. With Deloitte’s help and expertise, a global wealth manager embraced digital change to become a...
by Sophie Belaey | Jul 20, 2021 | Digital Studio, Service design, User experience
As service designer, you know that chaos is inherent to the designing process. It is part of the job to distill and synthesize it into clarity, safeguarding and evangelizing colleagues and clients along the way.. When bringing clients into brainstorming sessions and...
by Claire Charlier | May 4, 2021 | Digital Studio, Our work
The client’s aim was simple but ambitious: creating smart tax services for citizens. More specifically, they wanted to build a brand-new, online platform for citizen tax services. Thanks to our Digital Studio they were able to imagine and then create this smart...
by Sophie Belaey | Mar 26, 2021 | Development, Digital Studio, Service design, Visual design
The Rolling Stones’ success comes from each member having a distinctive yet complementary role. Richards is their spiritual leader, Watts the band’s backbone, Wood the mediator, and Jagger is in control of everything he can be – a chief executive in...
by Louis Heeren | Jan 27, 2021 | Digital Studio, User experience
Sound design elevates the user experience. With smart products becoming more present, wireless or handsfree devices expanding and voice-controlled UI’s increasing, sound design is growing into an important extension of the user experience. Not considering sound design...
by Thomas Kubski | Oct 29, 2020 | Digital Studio
Why crazy? Because the requirement gathering phase, that we aim at replacing with our “Capture-Concept-Prototype” approach (in 6 weeks), generally takes several months. When presenting it during a kick-off meeting at a client, I even got this [rhetorical]...