by Sophie Belaey | Nov 10, 2022 | Design Sprint, Digital trends, Service design, User experience
After our last visit back in 2019, we did not expect that it would take us 3 years to join another edition of the SDinGov Conference, and yet we were there! The 9th edition took place from 28-30 September 2022. SDinGov is an international community event for anyone...
by Claire Charlier | Sep 30, 2020 | Digital Factory
In less than 2 months our Digital Factory team managed to implement a completely new service at its client with a social purpose: helping citizens from our region who have been impacted by the Covid-19 to pay their rent via a one-off premium. 2 months seems very long...
by Claire Charlier | Mar 31, 2020 | Design Sprint
A few months ago, I was in that exact position. We had to kick-start a project at a client as soon as possible, with barely no knowledge of the processes and end-users. The challenge felt difficult, and expectations were high. My project manager at the time sat me...
