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Creating smart tax services for citizens

Creating smart tax services for citizens

by Claire Charlier | May 4, 2021 | Digital Studio, Our work

The client’s aim was simple but ambitious: creating smart tax services for citizens. More specifically, they wanted to build a brand-new, online platform for citizen tax services. Thanks to our Digital Studio they were able to imagine and then create this smart...
Ethics for Designers: A New Frontier

Ethics for Designers: A New Frontier

by Claire Charlier | Mar 12, 2021 | Digital trends, User experience

In my last post, I took the time to talk about the lessons of the last lockdown, and how our Digital Studio team made it through the first wave of COVID-19 in Belgium. That was in May 2020. Since then, many of us have been through second, or even third waves, and we...
How sound design elevates the user experience

How sound design elevates the user experience

by Louis Heeren | Jan 27, 2021 | Digital Studio, User experience

Sound design elevates the user experience. With smart products becoming more present, wireless or handsfree devices expanding and voice-controlled UI’s increasing, sound design is growing into an important extension of the user experience. Not considering sound design...
Why we should all know how to write a good (user) story

Why we should all know how to write a good (user) story

by Claire Charlier | Apr 3, 2020 | Development, Service design

Functional analysis pushed me out of my comfort zone, and forced me to look at my ideas from a completely new angle. It forced me to dig deeper in the concepts I was suggesting, and taught me to understand the multiple complexities stemming from a functionality that...
What’s in the bag of a Service Designer?

What’s in the bag of a Service Designer?

by Claire Charlier | Apr 2, 2020 | Service design

Let’s have a look at my bag together, and while we’re at it, I will share with you some tips I’ve gathered in the past years as a Service Designer. Markers You will need LOTS of them. As a Service Designer, your job is to encourage your audience to...
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