by Lotte Moreels | Feb 27, 2026 | Digital strategy, Digital trends
Since June, the European Accessibility Act (EAA) has officially been in force. For many organisations, that moment landed with a familiar feeling: another regulation, another compliance deadline. But here’s the uncomfortable truth: organisations that treat the EAA...
by Justine Hoppenbrouwers | Nov 3, 2022 | Digital strategy, Digital Studio, Service design, User experience
Redefining design for a better future One month ago, I had the opportunity to go to the 7th edition of the Service Design Days in Barcelona. A few hundred creative thinkers, designers, strategists, change-makers, and leaders gathered for this transdisciplinary...
by Nathan Jacobs | Jun 15, 2021 | Digital strategy, Our work
A hands-on 3-step approach on how to transition from a well-defined value proposition towards a Service Blueprint, making the proposition actionable for the entire organization. Did you ever wonder why we, consumers, often perceive a brand the same way others...
by Thomas Kubski | Mar 30, 2020 | Digital strategy, Digital Studio
Everybody speaks about digital transformation, but only a few companies actually have the relevant structure, operating model, processes, approach, capacity and resources to be able to conceive and implement it successfully and in a timely fashion. We coined the term...
