by José Pinto | Apr 22, 2020 | Service design
Every day we see new sectors and interactions that were traditionally physical being modernized into becoming digital. Now we can call a taxi, immediately translate real-time text or travel just by using a mobile app. Lots of industries were disrupted by this digital...
by Thomas Kubski | Apr 1, 2020 | Digital Studio
As mentioned in our article on the Digital Delivery Model, not all organizations have the relevant structure, operating model, processes, approach, capacity and resources to be able to conceive and implement disruptive innovation. Therefore, we imagined the concept of...
by Sophie Belaey | Mar 30, 2020 | Digital Studio
Should we start doing digital stuff? If you are only asking this question now as a business, it means you are late. Very late. Where do you want to go as a company? How will you stay relevant in this market? One thing is certain. The technology waves we have...
by Thomas Kubski | Mar 30, 2020 | Digital strategy, Digital Studio
Everybody speaks about digital transformation, but only a few companies actually have the relevant structure, operating model, processes, approach, capacity and resources to be able to conceive and implement it successfully and in a timely fashion. We coined the term...
by Thomas Kubski | Mar 27, 2020 | Digital Studio
At a conference about service design a few weeks ago, we were recommended to climb the mountain that was next to the conference center after the last session. The four of us climbed that mountain, it was surprisingly steep, and contemplated the landscape at the...
