by Sophie Belaey | Nov 10, 2022 | Design Sprint, Digital trends, Service design, User experience
After our last visit back in 2019, we did not expect that it would take us 3 years to join another edition of the SDinGov Conference, and yet we were there! The 9th edition took place from 28-30 September 2022. SDinGov is an international community event for anyone...
by Justine Hoppenbrouwers | Nov 3, 2022 | Digital strategy, Digital Studio, Service design, User experience
Redefining design for a better future One month ago, I had the opportunity to go to the 7th edition of the Service Design Days in Barcelona. A few hundred creative thinkers, designers, strategists, change-makers, and leaders gathered for this transdisciplinary...
by Sophie Belaey | Jul 20, 2021 | Digital Studio, Service design, User experience
As service designer, you know that chaos is inherent to the designing process. It is part of the job to distill and synthesize it into clarity, safeguarding and evangelizing colleagues and clients along the way.. When bringing clients into brainstorming sessions and...
by Claire Charlier | Sep 30, 2020 | Digital Factory
In less than 2 months our Digital Factory team managed to implement a completely new service at its client with a social purpose: helping citizens from our region who have been impacted by the Covid-19 to pay their rent via a one-off premium. 2 months seems very long...
by Thomas Kubski | Apr 17, 2020 | Digital Studio, Service design
As a service designer, I can be assigned to 2 types of mission in the context of our Digital Studio: “Imagine” work: when we need to transform an idea, or value proposition, into a prototype”Deliver” work: when we steer a squad aimed at...
